You will work with our Originations, Business Development, and Business Operations teams to ensure we deliver a white glove experience to customers, with a specific focus on our mortgage-as-a-benefit channel. This role will involve a mix of direct customer interaction, building educational content and tooling, and developing scalable processes for customer support.
Solve complex problems and build scalable processes for a wide range of business and operational needs. Translate business needs into technical solutions that improve efficiency and accelerate growth.
Build analytics and reporting to help drive day-to-day decision-making and overall business strategy. Work closely with cross-functional teams to continuously improve our products.
Experience in a high growth startup or similar fast-paced environment. High energy: roll-up-your-sleeves attitude and willingness to work exceptionally hard with low ego.
High ambition and desire to build a product radically better than competitors.
Proven ability to manage multiple high-priority projects simultaneously.
Creativity, ability to quickly adapt to new situations, and desire to learn (a lot) about mortgages.
Nice-to-haves: Prior fintech, mortgage, or real estate experience.
2-4+ years of experience in a generalist capacity, such as finance, consulting, or related fields.
Opportunity to work with experienced teams from technology leaders such as Uber, Square, DoorDash, and Google. Work in a technology-forward company that values both tech and expert human guidance.
In-person work environment in major metropolitan areas.
Access to exceptional rates, concierge service, and modern software through company partner channels.